This was an attempt to model the impact of enforcing timely primary care interventions when 111 calls are undertaken.
More information: https://arc-swp.nihr.ac.uk/publications/modelling-nhs-111-demand-for-primary-care-services-a-discrete-event-simulation/
SHIFT - Hospital to Community: modelling how timely primary care contact following 111 calls could reduce 999 calls and ED attendances, diverting patients toward community-based primary care services.