The aim of this project was to use modelling approaches to assess whether the current configuration of the Glaucoma pathway at Torbay Hospital was increasing delays in treatment, and thus increasing the risk of blindness.
The modelling found that reducing the amount of time visual field checks took (which were perceived to be a bottleneck) had little predicted impact on waiting times. The model also found that adding a second Photo & Scan machine virtually eliminated queues for this part of the pathway.